Price Free
Category General Jobs
Published date 01/11/2016
Views 314
Country United Kingdom

Staff member needed to join a small team working within a major airlines offices and terminals at Heathrow Airport.

You should be familiar with electronic tablet ipad type devices and other mobile PDA devices.

Be prepared to undertake stock management, device registration management and user record management together with user training and problem solving for airline staff on mobile devices and be able to advise users on the functionality of the devices as required.

Should have the required background to enable a BAA RZ pass to be obtained without security or reference issues.

A clean UK driving license is an advantage but not essential.

You must be smart (uniform supplied and required to be worn), reliable and a good timekeeper

Must be willing to work shifts covering 365/6 days per year if required.

Must be flexible to allow manpower cover to be maintained in a busy airport environment and be an active working member of a team including being willing to stand in for other members of the team as required.

Be user focused and maintain a can do attitude when dealing with problems.

Be willing to learn new products as required and make suggestions regarding efficiencies that could be made.

Have good communication skills when face-to-face, on the telephone, and when sending emails.

Be able to understand SLA’s and prioritise work effectively.

Be articulate and accurate having good PC skills using Microsoft word and excel to intermediate level and be familiar with apple ipad operation.

Be able to understand and update PC based inventory management systems regularly and in a timely manner.

Be prepared to undertake basic diagnostics on mobile devices.

Organise SIM swaps etc by talking to Vodafone, O2 or other mobile network suppliers help desks with good communication skills.

Cease, reinstate or in other ways control dial numbers on a Network providers web based system.

Be able to program and lock devices to any pre-set company standards.

Be able to advise and train end users on the functionality of all mobile devises within the inventory

Be prepared to undertake basic checking and cleaning of telephony devices on a regular basis if reqd.

Salary £17,500 - £18500 depending on experience.



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